STOP! Don't click that link! Scammers have been using creative ways to trick you into clicking a phishing link to try and breach confidential information. For example, a common scam is messages from "Meta Business Support" claiming your account has been disabled or there are violations on your account. Don't worry; we have some tips to help avoid and identify these scams.
1. Identify WHO Sent the Email or Message
Always double-check who sent you the emails or messages. If a large company like Google wants you to update personal information, the notice will come from an offi Watch out for single-letter misspelled words, numbers in the email address, weird fo account’s profile picture. If you receive an email from Metaadminn@gmail.com, it legitimate admin account from Meta.
Legitimate email addresses from Facebook and Instagram look like the following:
@facebookmail.com or @support.facebook.com
2. Identify HOW the Message was Sent
Chances are, Meta Business Suite is not messaging you through Facebook Messenger. All formal communication between you and Meta will be through emails. The scammers messaging you through Facebook have created a fake Facebook profile using a version of Meta’s logo and naming the page “Meta Support Team,” “Meta Business Support,” or something similar. If you receive messages like this, reporting and blocking the account that sent it is best.
3. Identify WHY You Received the Message.
Meta will never ask you to update your credit card information for your ad account via a
message from Messenger. If they tell you that your account is disabled, has copyright
infringements, or has received violations, you can see for yourself from your desktop. Follow
1. Go to your Page
2. In your Settings, found on the left-hand side of your Page, choose New Pages
3. From this screen, you can check your account's "Page Quality" section for official
notes from Meta
Stay Safe from Facebook Spam
No matter what you do, do NOT click any links. If you are unsure how to block or report these spam accounts, Facebook’s Business Help Center is a great resource for frequently asked questions.
If managing your Meta Ad Account is too overwhelming, we get it! At Ad Vice Marketing, our team develops ads and content for Meta while monitoring your accounts daily. Schedule your free intro call today!